Vrbo's Whole Home, Whole Community Policy Framework
Vrbo believes that fair and effective vacation rental policies are achieved through compromise and collaboration, not with bans or onerous restrictions.
Vrbo is committed to being a good neighbor and contributing positively to communities. This is grounded in respecting the concerns and unique character of the communities in which we operate.
That is why we work with lawmakers and other stakeholders to ensure vacation rental regulations hit the right balance of respecting community concerns, while supporting lodging options for travelers, providing important income to vacation rental owners, and spreading the benefits of tourism.
Every community is unique – there is no single policy model that is right for every community.
“Vrbo is committed to being a good neighbor and contributing positively to communities.”
There are however, common issues and recurring areas of concern from community to community. Vrbo has drawn upon its experience and policy solutions that are working across the country to develop the Whole Home, Whole Community framework for local regulation.
The Whole Home, Whole Community framework proposes solutions for some of the most common issues vacation rental regulation seeks to address. The framework includes:
Vrbo's Stay Neighborly Initiative
Vrbo understands that property owners and managers are concerned with protecting their homes and respecting local laws.
Through our Stay Neighborly program, Vrbo seeks to inform property owners and managers about their local nuisance and tax policies so they can communicate clearly with guests and government agencies.
Stay Neighborly also provides a communication portal between municipalities and Vrbo to remove listings in violation with local laws.